Atlassian Rovo
: How to use it, features, and the business problems it solves
What is Atlassian Rovo?
Atlassian Rovo is Atlassian's AI, built into Jira, Confluence and other Atlassian apps. Using Teamwork Graph, it connects Atlassian apps with external apps such as Google Drive, GitHub and Microsoft Teams, and offers cross-app search, chat, AI agents and no-code building (Studio), all within each user's permissions. It is included with eligible paid cloud plans at no separate purchase. Monthly allowances for Jira and Confluence are 25 to 150 credits per user, and extra usage costs $0.01 per credit starting December 3, 2026 (as of November 2026).
Business problems it solves
About "Atlassian Rovo"
What is Atlassian Rovo?
Atlassian Rovo is Atlassian's AI for teamwork, built into Atlassian apps such as Jira and Confluence. It uses Teamwork Graph, a layer that connects your tickets and documents with information in external apps, to provide cross-app search, chat and AI agents.
It is not an AI tool you buy on its own. It is included in paid Jira, Confluence and other cloud plans, so organizations already on Atlassian Cloud do not need to purchase Rovo separately. How much you can use depends on a monthly allowance measured in Rovo credits.
How to use it
- Have an eligible cloud plan Rovo is available on Standard, Premium and Enterprise cloud plans of Jira, Confluence, Jira Service Management, Service Collection and Teamwork Collection, and is added to eligible sites automatically. The organization admin must belong to a verified business domain; sites registered with common email domains such as gmail.com cannot activate it.
- Connect external apps An admin completes onboarding and connects apps such as Google Drive and GitHub. Atlassian recommends reviewing what data each app holds and your company's policies before connecting.
- Start with search and chat Use it inside Jira and Confluence, at chat.rovo.com, or through the desktop app, mobile app and browser extension.
- Pick a mode for the question Rovo Chat has three modes: basic chat (seconds), deeper thinking (up to 2 minutes) and Deep Research (up to 15 minutes).
- Build agents and watch usage Hand routine work to agents and Studio automations, and let admins monitor credit usage at admin.atlassian.com.
Features
01Find scattered information
- Rovo Search — Search Atlassian apps and connected external apps at once. Atlassian lists connectors including Azure DevOps, Box, Dropbox, Figma, GitHub, GitLab, Gmail, Google Drive, Miro, OneDrive, SharePoint, Microsoft Teams and Zendesk
- Smart Answers — Natural-language answers with sources and suggested follow-up prompts
- Knowledge cards and bookmarks — Show team and project details in results, and let admins bookmark key information
02Ask with company context
- Rovo Chat — Ask questions and brainstorm based on your company's data, using only content the user can access
- Deep Research — In Atlassian's example, it analyzes six months of incidents and reports on root-cause patterns and MTTR trends
03Hand off work
- Rovo agents — Virtual teammates that generate and review content, clean up Jira backlogs and organize Confluence pages. Use ready-made agents or create and customize your own
- Studio — The place to build agents, automations, company hubs and apps
- MCP and CLI — The Atlassian Rovo MCP server and Teamwork Graph CLI give external AI tools Atlassian context
Pricing
Rovo has no standalone price. Eligible plans include a monthly allowance of Rovo credits. Allowances are pooled across the organization and renew every month.
| Plan | Standard | Premium | Enterprise |
|---|---|---|---|
| Jira, Confluence (per user / month) | 25 credits | 70 credits | 150 credits |
| Teamwork Collection, Service Collection (per user / month) | 250 credits | 700 credits | 1,500 credits |
For example, an organization with 100 Premium users on both Jira and Confluence receives 7,000 + 7,000 = 14,000 credits a month.
By simple arithmetic, Jira Standard's 25 credits cover just over two basic interactions per user (in practice the pool can be shared). If people will use chat and agents every day, it is realistic to budget for plans with larger allowances, such as Teamwork Collection, or for extra usage.
Billing for extra usage starts on December 3, 2026. Extra usage is on by default. Admins can set a usage limit, and organization and billing admins can turn extra usage off at any time.
If you exhaust your allowance with extra usage turned off, new credit-consuming requests pause until next month. Work in progress still finishes, and free AI features keep working. Admins are notified as usage approaches 80% and 100%. Credit rates are based on the table in effect from August 31, 2026.
The products that include Rovo are priced as follows at a team size of 300 users on monthly billing (pricing page as of November 2026, which does not state how tax is handled).
| Product | Standard (per user / month) | Premium (per user / month) |
|---|---|---|
| Jira | ¥1,250 | ¥2,282 |
| Confluence | ¥850 | ¥1,640 |
Annual billing for Jira at 300 users is ¥3,740,000 a year on Standard and ¥6,810,000 a year on Premium. Per-user prices vary with team size.
Rovo Dev has separate pricing
Rovo Dev, for developers, uses Rovo Dev credits rather than Rovo credits. Rovo Dev Standard is ¥2,730 per developer per month with 2,000 credits a month, and extra usage is ¥10 per credit. Rovo Dev Free, with 350 credits per user, is being rolled out to Jira Standard and Premium sites. Code review has moved to Code Reviewer, which is available with a paid Jira or Teamwork Collection subscription; Rovo credit billing for it is scheduled to start on December 3, 2026.
Customers and reputation
The Rovo site lists the following customer results. All figures are published by Atlassian, not independent reviews.
01Engineering and reporting time
- 85% — Mercedes-Benz: share of wasted engineering time redirected to high-value innovation
- 40x — Cisco: acceleration of report creation with Rovo agents
- 75% — Procore: reduction in time to create quarterly roadmaps
02Support and internal questions
- 100+ hours a week — Reddit: time saved by eliminating repetitive support questions
- 360+ hours a year — Sprout: work saved in onboarding new hires
Security and data handling
- Search and chat respect permissions, so results include only content a user can view
- According to Atlassian, the LLM providers it uses do not retain inputs and outputs or use them to improve their services
- Models include open models such as Gemma, GPT-oss, Llama and Nemotron, plus OpenAI's GPT, Anthropic's Claude and Google's Gemini, routed dynamically by feature
- Atlassian may use anonymized, aggregated metadata to fine-tune open-source models running in its own infrastructure, subject to data contribution settings
- Org admins can turn AI off. Core apps such as Search and Studio keep working, but Rovo Chat and agents do not
How it differs from other workplace AI
| Atlassian Rovo | Glean | Gemini Enterprise | Microsoft Copilot Studio | |
|---|---|---|---|---|
| Foundation | Jira, Confluence and Teamwork Graph | Work AI with 275+ connectors | Google Cloud's enterprise AI agent platform | Agent building around Microsoft 365 |
| Best for | Organizations on Atlassian Cloud | Searching across many SaaS tools | Organizations centered on Google data and search | Organizations working mainly in Microsoft 365 |
| Pricing model | Included in eligible plans, plus credits | Pricing not published (contact sales) | Editions | Copilot credits |
The columns for other products reflect each product page as of its check date. Notion also integrates AI with documents and project management. Rovo's strength is using the links between Jira tickets and Confluence pages as context, so there is less reason to choose it if your organization barely uses Atlassian apps.
FAQ
How much does Atlassian Rovo cost? There is no standalone price. It is included in eligible paid cloud plans such as Jira and Confluence, and usage beyond the monthly allowance costs $0.01 per credit starting December 3, 2026.
Can I try it for free? Yes, through trials of Standard, Premium or Enterprise plans for Jira, Confluence or Jira Service Management.
Does it work with Data Center? All Rovo AI features require Atlassian Cloud Standard or higher. Rovo Data Center connectors can link Data Center data to the cloud.
Is my data used to train AI? According to Atlassian, the LLM providers it uses do not retain inputs and outputs or use them to improve their services.
Does it support Japanese? Much of the product site and Rovo help is available in Japanese. Atlassian's public issue requesting multilingual responses in Rovo Chat (ROVO-27) has been closed as fixed.
This page is based on information published as of November 11, 2026: the Rovo product and features pages, the Rovo FAQ, the Jira, Confluence and Rovo Dev pricing pages, the AI trust page, and Atlassian Support documentation. Prices and features may change, so please check the official site for the latest information.
