Omakase AI
: How to use it, features, and the business problems it solves
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What is Omakase AI?
A no-code, e-commerce-focused platform that turns your website into a voice-and-chat AI sales agent just by entering your site URL. It reads your site to build a knowledge base and, once embedded and integrated with Shopify, talks with shoppers, recommends products, and adds items to cart in conversation. Pricing from Intern $49 / Associate $149 / Principal $399 per month. Built by Zeals Co., Ltd.
Business problems it solves
About "Omakase AI"
What is Omakase AI
Omakase AI is a no-code, e-commerce-focused platform that turns your website into a voice-and-chat AI sales agent just by entering your site URL. It reads your site to build a knowledge base, and once embedded, it talks with shoppers, recommends products, and even adds items to cart in the flow of conversation. Under the banners "Chatbots suck." and "Give your Website a Voice," more than 15,000 AI agents have been launched with it.
Omakase AI's core is "turning your site into a sales agent that can talk and sell." Rather than mere FAQ replies, it serves customers via voice, chat, visuals, and the context of the page they're browsing. With Shopify integration it syncs products, prices, and FAQs in real time, and handles add-to-cart from conversation, conversion tracking, and conversation analytics. You can also customize the persona and voice (character).
To a request like "I'm looking for something for dry skin," the AI suggests products. If the shopper likes one, they can add it to cart right there — search, choose, and buy all happen within the conversation.
How to use
Enter a URL, test, and embed.
Enter a URL
Enter your site URL; it reads the content into a knowledge base.
Test and tune
Choose a persona and voice, and check and adjust responses.
Embed
Place the widget and connect Shopify.
Serve and analyze
Recommend and add to cart in chat, and improve with analytics.
No technical skills are needed — you can try it within minutes starting from entering a URL. Each paid plan includes a 1-week free trial. Higher plans raise the limits on products, conversations, agent types, and voices.
Key features
01Multi-modal (voice & chat) service
Serves shoppers via both voice and chat, taking the context of the page they're viewing into account. You can pick an on-brand persona and tone, and choose from multiple voice presets.
02Shopify integration and add-to-cart in chat
Integrates with Shopify to sync products, prices, and FAQs in real time, and recommends products in the flow of conversation. Shoppers can add a product they like straight to cart, cutting search friction and driving purchases.
03Analytics and customization
Supports conversation analytics that draw insights from real conversations, conversion tracking on a dashboard, and customizable widget settings. You can keep improving while seeing how the agent serves customers.
Pricing
With a free trial included, the following are monthly (20% off billed yearly).
| Plan | Monthly | Highlights |
|---|---|---|
| Intern | $49 | Up to 10 products, 50 conversations, 1 agent type, 4 voices, Shopify integration |
| Associate | $149 | Up to 100 products, 300 conversations, 6 voices, advanced analytics, removes provider branding |
| Principal | $399 | Up to 500 products, 1000 conversations, 10 voices, add-to-cart function |
| Enterprise | Contact sales | 500+ products, 1001+ conversations, 4+ agent types |
Each paid plan includes a 1-week free trial. Prices are in USD and subject to change; check the official site for the latest (as of August 2026).
How it differs from other chatbots/service tools
Omakase AI's strength is that you can build it just by entering a URL, and it can converse — including by voice — all the way to add-to-cart. Compared with canned-response chatbots or manual service, it reaches into "selling through conversation."
| Aspect | Omakase AI | General chatbot | Manual service |
|---|---|---|---|
| Responses | Voice + chat conversational service | Canned, FAQ-centric | Human, one-to-one |
| Purchase path | Add to cart from conversation | Limited nudging | Live chat, etc. |
| Setup | No-code from a URL | Needs config/training | Needs staff |
General FAQ chatbots and staffed live service are the comparison points. If you want to answer shoppers' questions conversationally on your e-commerce site and push them toward recommendation and purchase, Omakase AI is a strong choice.
If self-service tools that reduce inquiries in the first place are also on the table, Customer Support AI Tools Compared: 8 Products gives the wider picture.
The information on this page is based on the official website as of August 2026. Please check the official site for the latest specs and pricing.
![Customer Support AI Tools Compared: 8 Products [2026] | Pricing, Automation Scope, and How to Choose](/_next/image?url=%2Fimages%2Farticles%2Fai-customer-support-tools-comparison.png&w=3840&q=75 "Customer Support AI Tools Compared: 8 Products [2026] | Pricing, Automation Scope, and How to Choose")