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AI Services for Customer Support that Solve "Automated Inquiry Categorization"

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インターコムフィンエーアイ

Intercom Fin AI

A customer support automation platform built around Intercom's AI agent 'Fin.' Fin learns from your knowledge base and help center to automatically respond to inquiries across chat, email, and social channels. Unresolved conversations are seamlessly handed off to human support agents, with a unified interface managing AI-human collaboration.

# AIチャットボット# ボイスボット# 業務効率化

サポートチャットボット

Support Chatbot

A Japanese AI chatbot service specialized for customer support. Features automated FAQ-based responses, smooth escalation to live agents, and chat log analytics. Widely deployed by Japanese businesses, with support for multiple channels including websites and LINE.

# AIチャットボット# 日本語対応

カサナレ

Kasanare

A business-specific generative AI product built to fit each company's unique operations. It combines RAG to teach the AI domain-specific terminology and workflows, usage governance aligned with organizational policies, and action controls that operate existing systems — enabling AI agents that go beyond answer generation to complete real work end-to-end. Deployed at organizations including Mitsubishi UFJ Trust and Banking. Developed by Kasanare Inc.

# AIエージェント# AIチャットボット# 検索エンジン・RAG# 業務効率化# 自動化・省力化# 日本語対応

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