Fathom
: How to use it, features, and the business problems it solves
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What is Fathom?
Fathom is an AI notetaker that automatically records, transcribes, and summarizes your meetings. It works with Zoom, Google Meet, and Teams, generating summaries and action items right after a call ends. Its biggest draw is that even the free plan offers unlimited recording, transcription, and AI summaries. It also includes Ask Fathom (AI chat across your calls) and integrations with CRM, Claude, and ChatGPT. Pricing is Free $0 / Premium $16 / Team $15 / Business $25 / Enterprise $35 (per user, per month).
Business problems it solves
About "Fathom"
What is Fathom
Fathom is an AI notetaker that automatically records, transcribes, and summarizes your meetings. It works with Zoom, Google Meet, and Microsoft Teams calls, and generates summaries, action items, and highlights immediately after each call ends. Its biggest draw is that even the free plan offers unlimited recording, transcription, and AI summaries. You can start for free and expand to a paid plan once your team is ready, which makes it an easy tool to adopt.
Unlimited recording, transcription, and summaries for free
While many meeting-notes AIs put time limits on their free tiers, Fathom offers unlimited recording, transcription, and instant summaries on its free plan for individuals. In addition to sending a bot into the meeting, you can also record without a bot (a beta for Mac). The low barrier to "just trying it once" is a real strength.
How to use it
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Create an account (free)
Sign up from the official site. The free plan is free forever.
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Connect to your meeting
Integrate with Zoom, Google Meet, or Teams and have Fathom join your meeting (bot-free recording is also an option).
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Record and transcribe automatically
Your call is recorded and transcribed, and a summary is generated right after it ends.
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Put summaries and actions to work
Review the key points and action items, and use Ask Fathom to ask questions across your calls.
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Share and integrate
Share clips and playlists, and connect with your CRM, Slack, Claude, ChatGPT, and more.
Features
01Record
Capture every meeting in full.
- Unlimited recording and transcription — unlimited even on the free plan
- Recording with or without a bot — bot-free beta for Mac
- Clips and playlists — clip out highlights and share them
02Insights
Turn records into action.
- Instant AI summaries — key points, action items, and follow-up emails
- Ask Fathom — AI chat across a single call or all your calls
- Coaching metrics and scorecards — analyze deals on higher plans
03Team collaboration
Use it as a team and connect to the outside.
- CRM integration — automatically update records after meetings
- Claude and ChatGPT integration — connect with generative AI tools
- API, MCP, Zapier/Slack — automation and extensibility
Pricing
The free plan is generous, and you can expand to paid plans as your team's usage grows (prices in USD, per month, as of August 2026, with a 90-day guarantee).
| Plan | Monthly | Highlights |
|---|---|---|
| Free (individual) | $0 | Unlimited recording, transcription, and instant summaries; clips and search |
| Premium (individual) | $16/user | Advanced summaries, AI action items, conversation assistant, custom bot |
| Team | $15/user (2+ users) | Search across all calls, highlight playlists, collaboration with comments and more |
| Business | $25/user | CRM field sync, Deal View, coaching metrics and scorecards |
| Enterprise | $35/user | SSO and SCIM, org-wide security, dedicated success support |
How it differs from other meeting-notes AIs
Fathom stands out for letting you start with unlimited free use and expand all the way to team and deal analysis. If your meetings are mainly in Japanese, a domestic tool may fit better; if you prioritize English-language AI chat and agents, Otter is the alternative.
| Fathom | Otter AI | Notta | |
|---|---|---|---|
| Free tier | Unlimited recording, transcription, and summaries | 300 min/month | 120 min/month |
| Strength | Generous free tier, deal analysis | English-focused, AI chat/agents | Japanese accuracy, domestic data storage |
| Best for | Anyone from "try it free first" to teams | Teams with many English meetings | Organizations whose meetings are mainly in Japanese |
For English meetings where you also want AI chat, Otter AI is a good point of comparison; for mainly Japanese meetings, Notta; and if you take notes yourself and want them cleaned up, Granola.
The information on this page is based on what was published on the official site as of August 2026. Please check the official site for the latest specifications and pricing.
