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Otter AI

Otter AI
: How to use it, features, and the business problems it solves

# Speech Recognition & Synthesis# Meeting Minutes

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What is Otter AI?

Otter AI is an AI meeting assistant that transcribes meetings and interviews in real time and adds summarization and AI agent capabilities (from Otter.ai). It automatically joins Zoom, Teams, and Google Meet to record with speaker identification and automatically summarize key points and actions. It also offers AI chat across meetings and agents for sales and recruiting, with transcription available in English, Spanish, French, German, Japanese, and Chinese. Pricing is Basic free (300 min/month), Pro $8.33, Business $19.99, and Enterprise (annual billing, per user).

Business problems it solves

About "Otter AI"

What is Otter AI

Otter AI is an AI meeting assistant that transcribes meetings and interviews in real time and adds summarization and AI agent capabilities. It is provided by Otter.ai Inc. in the United States. It automatically joins Zoom, Microsoft Teams, and Google Meet to turn conversations into text, identifies speakers, and automatically compiles key points and action items. In recent years it has added an AI chat that lets you ask questions across meetings, as well as specialized agents for sales and recruiting, evolving from simple transcription into a "meeting AI agent." Transcription supports English, Spanish, French, German, Japanese, and Chinese.

From transcription to "AI agent"

Otter's focus today is not just on recording but on connecting what happens in a meeting to the actions that follow. You can ask questions across meetings with AI chat, and automate routine processing with AI meeting workflows. Role-specific agents are also available, such as Sales/SDR agents and recruiting agents.

How to use

  1. Create an account (free)

    Sign up from the official site. The Basic plan is free for up to 300 minutes per month.

  2. Connect to a meeting

    Integrate with Zoom, Teams, and Google Meet, and have Otter join meetings automatically.

  3. Transcribe in real time

    Conversations are turned into text in real time and recorded by speaker.

  4. Review with summaries and AI chat

    Automatically summarize key points and action items, and surface content with AI chat that spans meetings.

  5. Share and integrate

    Share text and summaries, and integrate with Salesforce, HubSpot, Zapier, and more.

Features

01Transcription and summarization

Record meetings and turn them into key points.

  • Real-time transcription — 6 languages, speaker identification
  • Automatic summarization — key points, action items, outlines
  • Search and playback — keyword search, playback with word highlighting

02AI chat and agents

Beyond recording, toward action.

  • Otter AI Chat — ask questions within and across meetings
  • AI meeting workflows — automate routine processing
  • Role-specific agents — for Sales/SDR and recruiting

03Integrations and administration

Use it securely as a team.

  • Integrations — Salesforce, HubSpot, Zapier, MCP server
  • Admin features — usage analytics, SSO/SCIM (higher tiers)

Pricing

You can start with the free Basic plan, and higher tiers expand transcription time, meeting length, and admin features (prices in US dollars, annual billing, as of August 2026).

PlanMonthly (annual billing)Key details
BasicFree300 min/month, up to 30 min per session, AI chat 20 times/month, up to 3 file imports
Pro$8.33/user1,200 min/month, 90 min per session, unlimited storage, Salesforce/HubSpot/Zapier integrations
Business (recommended)$19.99/userUnlimited meetings and recordings, 4 hours per session, custom AI workflows, admin features
EnterpriseContact usOtter Sales Notetaker, SSO/SCIM, API/Webhook, HIPAA (add-on)

How it differs from other meeting-notes AI tools

Otter stands out for its strong track record in English-speaking markets and its expansion into AI chat and role-specific agents. If your meetings are mainly in Japanese, a domestically developed tool that is strong in Japanese may be a better fit.

Otter AINottaFathom
StrengthsEnglish-focused, AI chat/agentsJapanese accuracy, domestic data storageAI notetaker with a generous free tier
Supported languages6 languagesMultilingual (strong in Japanese)Multilingual
Main audienceTeams with many meetings in EnglishOrganizations centered on Japanese meetingsPeople who want to try it for free first

If your meetings are mainly in Japanese, Notta is a comparison option; for a simple free tool, Fathom; and for a focus on sales-call records, Fireflies.ai.

The information on this page is based on content published on the official site as of August 2026. Please check the official site for the latest specifications and pricing.

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Frequently compared services

Sumarii

Sumarii

An AI transcription and meeting-minutes service designed for spoken Japanese. It handles microphone recording, audio and video files, media URLs, and meeting-bot invites to Zoom, Google Meet, and Microsoft Teams, taking you from a transcript with speaker labels and timestamps all the way to a templated AI summary on a single screen. Its distinguishing feature is that you can fix broken proper nouns on the spot — via a "words that need checking" list of low-confidence terms and natural-language edits through AI chat. Audio, transcripts, and minutes are stored in Japan and are never used to train AI (zero retention). Up to 3 hours a month is free with no credit card required, with every feature available.

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Fathom

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Fathom is an AI notetaker that automatically records, transcribes, and summarizes your meetings. It works with Zoom, Google Meet, and Teams, generating summaries and action items right after a call ends. Its biggest draw is that even the free plan offers unlimited recording, transcription, and AI summaries. It also includes Ask Fathom (AI chat across your calls) and integrations with CRM, Claude, and ChatGPT. Pricing is Free $0 / Premium $16 / Team $15 / Business $25 / Enterprise $35 (per user, per month).

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Granola

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Granola is an AI notetaker that turns the notes you take yourself into polished minutes without sending a bot into your meeting. It picks up your computer's audio directly to transcribe it, then combines that with your notes to organize the key points in seconds. Because no recording bot joins the call, it's easy to use even in one-on-ones and sensitive deals, and it also supports AI chat across meetings, thinking models, and Notion/Slack/HubSpot integrations plus MCP/API. Pricing is Basic $0 / Business $14 / Enterprise $35 (per user, per month).

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JamRoll

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JamRoll is now offered as "Knowledge Work AI Sales Records." An AI meeting-record tool that records in-person, online, and phone sales conversations and automates transcription, summarisation, and CRM/SFA data entry. Poetics, the developer, transferred all its shares to Knowledge Work in May 2025, and the technology now lives on in this successor product. List price is 5,000 yen per user per month. Adopted at scale by large enterprises such as NEC and Ricoh Japan.

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Fireflies.ai

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Fireflies.ai is an AI meeting assistant that automatically transcribes, summarizes, searches, and analyzes your meetings. Its AI notetaker "Fred" automatically joins Zoom, Google Meet, and Microsoft Teams calls and records conversations in 100+ languages. Moments after a meeting ends you get a summary with key points and action items, and it also supports questions to AskFred, search across all your meetings, conversation intelligence (sentiment, talk time, topics), and CRM integration (Fireflies for Sales). Used by more than 1 million companies worldwide and rated 4.8 on G2, its pricing is Free $0 / Pro $10 / Business $19 / Enterprise $39 (per seat, monthly, billed annually).

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timeOS（現Timeless）

timeOS（現Timeless）

timeOS was an AI meeting assistant that automated the recording, transcription, and summarization of meetings, but in 2025 it was renamed to "Timeless" and evolved into an agentic meeting platform where, beyond keeping records, AI agents carry decisions and tasks all the way through to execution. It records Zoom, Google Meet, and Teams without a bot, consolidates transcripts, materials, and actions into deal-based Rooms, and automates post-meeting work with trigger-based agents and cross-meeting AI chat. Alongside a free plan, it offers Pro and Business (please check the official site for the latest pricing).

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Notta

Notta

Notta is an AI transcription and meeting-notes service that is strong in Japanese. It transcribes meetings and interviews in real time and automates speaker identification and AI summarization. It supports integration with Zoom/Teams/Google Meet/Webex and file imports, and is said to achieve a recognition rate of 98.86% or higher in formal meetings. Data is stored domestically with SOC 2 and ISO 27001 certifications, and Notta Brain can generate materials using AI credits. Pricing is Free ¥0 / Premium ¥1,185 / Business ¥2,508 (annual, tax-included monthly) / Enterprise by consultation.

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Wispr Flow

Wispr Flow

Wispr Flow is an AI dictation app that turns what you say into writing you can actually send. It types wherever your cursor is, so it works in Gmail, Slack, Notion, your terminal, ChatGPT — anywhere you can type. It strips out filler words and false starts, adds punctuation and line breaks, and can hold a different tone for each app. It handles 100+ languages including Japanese, and you can teach it proper nouns and jargon through its dictionary. Available on Mac, Windows, iPhone, and Android. There is a free plan, and Pro is ¥960 per user per month as listed for Japan (pricing is shown in local currency). Built by Wispr in San Francisco, which has raised $56M to date.

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LiteScribe

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LiteScribe is an AI transcription and meeting-notes service that turns meetings, interviews, and video audio into text and automatically generates AI summaries, topic tags, and action items. No recording bot joins the call: the app captures your computer's system audio directly on your own machine, so nothing shows up in the participant list and — since no meeting URL is needed — in-person conversations are recorded exactly the same way. The desktop builds (Windows, macOS, Linux) add an offline mode (Pro and Business plans) that runs both transcription and AI summarisation on your own computer. Transcription covers 100+ languages and the interface is available in 15 languages including Japanese, with speaker diarization, PDF/DOCX/SRT export, and an AI chat that answers with citations and timestamps. Pricing starts with a permanent free tier of 120 minutes a month with no credit card, and paid plans from US$7.95 per month billed annually. When offline mode is not used, cloud transcription is performed by AssemblyAI in the United States.

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